Once in awhile, an item may be out-of-stock. If this happens we will contact you to make a refund or offer a substitution. Your order will be held in anticipation of receiving a reply. If we do not receive a reply with in 3 business days we will refund the price of the out-of-stock item and ship the rest of the order. No other compensations will be offered beyond the original purchase price of the out-of-stock item.